Purchasing an article on pipeonline.it is very easy
You can choose from our catalog among the most prestigious pipe brands:

For each article in the catalog there is a photo gallery that will allow you to appreciate the article’s smallest details.

How can you pay?
You can pay with:

  • Credit card
  • Bank transfer
  • Pay the courier when you receive the item.


Shipment with payment
The purchased articles will be shipped via express courier or via Poste Italiane.


Shipping and discounts
Shipping in Italy is free over € 75 purchase. Below € 75, the costs are € 8 for PayPal, credit card, pre-bank transfer and € 11 for checkout payments. Shipping costs for europeean countries are: € 20 via express courier and € 15 via international mail; for non-member countries (TAX FREE) € 20 via express courier.

 

If for any reason you will not be completely satisfied with the item purchased, we will ensure a product replacement service of the same value or the refund of the amount provided by the law on the right of withdrawal (Legislative Decree 206/2005).

To make use of the Money Back Guarantee, just follow these simple instructions:

Send within 14 days a communication via e-mail (info@pipeonline.it), explaining the reasons for the return;Indicate even if you prefer to replace the product with one of a similar value rather than the money back(excluding shipping charges).Keep the products in the original, carefully sealed and complete package, the certificates and the instructions too and send everything to:

 

Tabaccheria Giovannozzi
Via della Repubblica, 48
71121 Foggia (ITALY)


You will be asked to provide yourself the shipping and the insurance. If the goods are returned due to a mistake by our tobacconist (i.e. incorrect shipping ) shipping and insurance charges will be ours.

Within 7 days of receipt of returned items, we will send you the replacement ones or, alternatively, we will refund the full amount of the order (excluding shipping charges) by non-transferable bank check or wire transfer.