Purchasing an article on pipeonline.it is very easy
You can choose from our catalog among the most prestigious pipe brands:
For each article in the catalog there is a photo gallery that will allow you to appreciate the article’s smallest details.
How can you pay?
You can pay with:
Shipment with payment
The purchased articles will be shipped via express courier or via Poste Italiane.
Shipping and discounts
Shipping in Italy is free over € 75 purchase. Below € 75, the costs are € 8 for PayPal, credit card, pre-bank transfer and € 11 for checkout payments. Shipping costs for europeean countries are: € 20 via express courier and € 15 via international mail; for non-member countries (TAX FREE) € 20 via express courier.
If for any reason you will not be completely satisfied with the item purchased, we will ensure a product replacement service of the same value or the refund of the amount provided by the law on the right of withdrawal (Legislative Decree 206/2005).
To make use of the Money Back Guarantee, just follow these simple instructions:
Send within 14 days a communication via e-mail (firstname.lastname@example.org), explaining the reasons for the return;Indicate even if you prefer to replace the product with one of a similar value rather than the money back(excluding shipping charges).Keep the products in the original, carefully sealed and complete package, the certificates and the instructions too and send everything to:
Via della Repubblica, 48
71121 Foggia (ITALY)
You will be asked to provide yourself the shipping and the insurance. If the goods are returned due to a mistake by our tobacconist (i.e. incorrect shipping ) shipping and insurance charges will be ours.
Within 7 days of receipt of returned items, we will send you the replacement ones or, alternatively, we will refund the full amount of the order (excluding shipping charges) by non-transferable bank check or wire transfer.